Shipping policy

Shipping Policy
Thank you for visiting and shopping at Urban Fitz, Inc.

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy
Shipment processing time:
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

UPS Shipping:
Shipping cost for your order will be calculated once your order is packed and ready. Our shipping team will contact you regarding the amount since it will only be finalized based on the number of cartons, weight & dimension from UPS.

* Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses.
Urban Fitz, Inc. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Urban Fitz, Inc. is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Urban Fitz, Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
Please contact us before placing any international orders.

Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.